Client Information Page: New Clients
Welcome to Aspen Meadow Veterinary Specialists (AMVS)! Services at our 24-hour facility include specialty care and emergency care from our collaborative team, Animal Emergency and Critical Care, LLC (AECC). We accept emergencies 24 hours a day, 365 days a year.
AMVS offers specialty care in Surgery, Internal Medicine, Oncology, Neurology, and Dermatology (by appointment only). While referrals for specialty cases are not required, we do recommend that you first visit your family veterinarian in order to receive initial guidance. However, we welcome you to contact us with any questions you might have.
Here’s what you need to know before coming in for your first visit:
- Please download and fill out our client intake form.
- Please arrive 15 minutes prior to your appointment to get checked in.
- Please bring any relevant blood work, x-rays, and information regarding your pet’s diet and medicines.
- When possible, all involved parties should be present at the initial consult to hear all pertinent information regarding your pet. The consultation is the ideal time to ask questions to help you make the best decision possible.
Once you are checked in, the surgical intern (for surgical cases) and a veterinary technician will meet with you to review your pet’s history, perform a physical exam, and assess the current problem. Additional diagnostic tests may be necessary. For surgical cases, an intern may start the case; however, the surgeon on that case will also come to discuss findings and do an exam.
For internal medicine cases, the internist and her technician will review your pet’s history in advance, perform a thorough physical exam, and discuss differentials, diagnostics, and prognoses with you during the consult.
After the initial assessment, our specialists will consult with your family veterinarian, if they have not done so already, and review your family veterinarian’s records to help determine whether additional action is necessary to treat your pet.
Based on the recommended treatment plan, a cost estimate will be provided before further services are rendered. All diagnostics will be explained before they are performed. If hospitalization is required, a deposit may be required. Read further about our specialty services payment policies.
After discussing the options with you and your family veterinarian, together a plan of treatment is decided upon for you and your pet. Your doctor will provide you with detailed discharge orders and any necessary medications to go home. If you have any concerns about your pet while at home, hospital staff is available 24 hours a day.
In the case of emergency, if your family veterinarian is unavailable, please contact us immediately. Here is a list of symptoms that require immediate emergency attention. AMVS encourages you to pre-register your pet in the event of an emergency using our simple web form.
When faced with a veterinary emergency, call ahead to the office with the animal’s breed, approximate size, age, present symptoms, current medications, and any other health problems. While on the phone, confirm the exact location of the clinic.
Upon arrival, your pet will be assessed for injuries first by a nurse, and then by a doctor. A nurse will prepare a cost estimate for you to review and approve before treatment is rendered. Read more about our emergency payment policies.
Please click here to find information on all of the common conditions that we treat at AMVS.